Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team.

District Manager

We’re looking for a self-driven, self-aware, leader who’s devoted to inspiring and motivating their team and providing an exceptional customer experience.

Job Description for a District Manager

LEAD TOGETHER

• Recruit, motivate, coach and retain a dedicate team of customer facing store employees.
• Drive your team with effective communication and provide coaching on customer service and sales strategies.

EMBRACE CHANGE

• Continually identifying opportunities for improvement with an eye for driving the business.
• Juggling the urgent matters that arise with the district and shifting priorities.

ENHANCING EVERYONE’S JOURNEY

• Provide a welcoming and well-maintained environment to customers through your team and effective facility maintenance.
• Communicate effectively and respectfully with customers, colleagues and team-members.

Qualifications

• Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, service or related industry.
• Proven track record of first class performance.
• Exceptional communication and time management skills.
• Proficient in MS Office and web-based systems.
• Passion for customer service excellence and coaching staff.
• Bachelor’s Degree preferred.

Benefits

• Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
• Career opportunities throughout the US and Canada.
• Comprehensive group healthcare to include medical, dental, vision and life insurance.
• 401(k) with a generous employer match.
• Paid Time Off
• Monday thru Friday work schedule

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

Lead Together!