Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team.

Starting at $90,000/year + Bonus

District Manager - Houston, Texas

We’re looking for a self-driven, self-aware, leader who’s devoted to inspiring and motivating their team and providing exceptional customer experience.

Job Description for a District Manager

How the District Manager role exemplifies SmartStop’s core pillars:

LEAD TOGETHER

• Recruit, motivate, coach and retain a dedicated team of sales oriented, customer-facing store employees.
• Drive your team with effective communication and provide coaching on customer service and sales strategies.
• Manage and inspire a team while promoting a harmonious work environment.
• Demonstrate and lead by example.

EMBRACE CHANGE

• Continually identifying opportunities for improvement with an eye for driving the business.
• Juggling the urgent matters that arise with the district and shifting priorities.
• Ability to adapt to sales strategies, current sales trends, market demands and company goals.

ENHANCING EVERYONE’S JOURNEY

• Provide a welcoming and well-maintained environment to our customers through your team and effective facility maintenance.
• Communicate effectively and respectfully with customers, colleagues and team-members.

Qualifications

• Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
• Multi-site location experience required.
• Proven track record of first-class performance.
• Exceptional communication, people skills, and time management skills.
• Proficient in MS Office and web-based systems.
• Passion for customer service excellence and coaching staff.
• Bachelor’s Degree preferred.

Benefits

• Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
• Comprehensive group healthcare includes medical, dental, vision and life insurance.
• 401(k) with a generous employer match.
• Paid Time Off
• Monday thru Friday work schedule

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!