About SmartStop Self Storage

SmartStop® Self Storage, a publicly traded company, is one of the largest self-storage operators in North America. Headquartered in Ladera Ranch, California, we operate more than 200 properties across 23 U.S. states, the District of Columbia, and four provinces in Canada.

Our fully integrated team of more than 600 self-storage professionals is committed to delivering an exceptional customer experience, a commitment recognized by multiple industry honors, including Newsweek’s Best Customer Service among Storage Center companies for three consecutive years (2021–2023) and Reputation’s 800 Award (2023). We are equally proud to have been named a Top Workplace in Orange County in both 2022 and 2023; an award based solely on feedback from our employees about our culture, values, and leadership.

Assistant Store Manager - Opening 3 New Locations in Spartanburg, SC - Come grow with us!

Job Summary -

The Assistant Store Manager (ASM) at SmartStop is a key point of contact at our self-storage facilities, known for being helpful, knowledgeable, and ready to guide our customers. They are dedicated to providing a refreshing and human-centered experience that simplifies our customers' lives, no matter where they are on their journey.

If you are an enthusiastic, energetic, and outgoing self-starter with strong skills in sales and exceptional customer service, we encourage you to apply today.

The ideal candidate takes pride in their work and operates with integrity, striving to perform at their best. As an ASM, you will contribute to the success of the property by managing an organized office, engaging positively with customers, diligently following up on leads, nurturing existing business relationships with clients and vendors, and maintaining clear communication with the management team.

Military Veterans - SmartStop thanks you for your service and we encourage you to apply.

Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm

Starting at $16.00/hour + Bonus

Assistant Store Manager Essential Job Functions and Responsibilities

• Rental of storage units - includes closing sales effectively to meet targeted occupancy levels
• Preparing rental agreements
• Handling financial transactions and banking activities
• Maintaining a working knowledge of all products and services
• Maintaining general curb appeal
• Must be a proactive team player
• Provide world-class customer service
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Benefits

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program

Discounts

• Health & Fitness Partnerships
• Legal
• Entertainment
• Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together! Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.