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Regional Facilities Manager

Department: 0117_Corporate Office
Location: Ladera Ranch, CA

Think Beyond the Ordinary – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us

SmartStop® Self Storage (NYSE: SMST) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we operate 200+ properties across 24 U.S. states and four Canadian provinces, with more than 18.7 million rentable square feet of storage space.

Our 600+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Regional Facilities Manager Job Summary

Reporting to the Director of Facilities Maintenance, the Regional Facilities Manager oversees the maintenance, repair, and improvement of all store locations within an assigned region. This role ensures each facility operates safely, efficiently, and in alignment with company standards and budget expectations.

The Regional Facilities Manager will lead facility assessments, coordinate maintenance activities, and manage capital improvement projects to optimize building performance and customer experience. Regular travel throughout Western Canada, specifically British Columbia and Alberta, is required.

Salary: range between $98,000 and $105,000 depending on experience + annual discretionary bonus

What You'll Do:

  • Assists in the evaluation of self-storage facilities based on established criteria and develops a three- and five-year plan based on estimated usable life for each asset in the portfolio.
  • Assists with developing annual budgets as they pertain to capital improvements and managing capital improvement projects throughout the year to completion as projected in budgets.
  • Works closely with District and Regional Store Managers on requests for capital improvement projects, including adding the requests in the budget process and managing approved projects through to completion.
  • Manage regional vendors to include interviewing and qualifying new and approved vendors, working closely with the corporate office on the approval process.
  • Reviews and approves invoice payments for capital improvement projects.
  • Collaborates and communicates with all levels of management as needed and requested.
  • Performs other related duties as assigned.

What We're Looking For:

  • Bachelor's degree in related field or equivalent experience required.
  • Must have a minimum five years’ experience in multi-unit/multi-site facilities management required.
  • Self-storage experience preferred.
  • Ability to travel up to 75% of the time, including overnight, in both the U.S. and Canada.
  • Excellent verbal and written communication skills.
  • Proven ability to manage and execute capital improvement projects, including usage of project management software
  • Excellent organizational and time management skills with a proven ability to meet deadlines.
  • Proficient in Microsoft Office Suite and project management software.

Why You'll Love Working Here:

  • Competitive salary
  • Health insurance including medical, dental and vision
  • Life and Disability Insurances
  • Paid Time Off
  • Generous Holiday Schedule
  • 401(k) matching
  • Employee assistance program
  • Referral program
  • Opportunity to work with the best team in the industry!

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

Lead Together. Grow Together. Win Together.
Apply today and help us shape the future of self-storage!

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